If the device manufacturer has no dedicated Add-On, a prompt will appear to advise you to download the Universal Add-On. The remote desktop access in the Quick Support mode for technical support. □Note: You can also download the apps directly from our website on the Android device you want to control remotely: 07 February 2023: LiteManager 5.1 for Linux, Mac OS, Android with inbuilt LM. Download the TeamViewer QuickSupport or TeamViewer Host app from the Play Store. To activate the Universal add-on on your device, please follow these steps:ġ. How to download and install the Universal Add-On TeamViewer QuickSupport (Android 4.0+) APK OctoPDT Version: (7847) for Android 4.0+ (Ice Cream Sandwich, API 14) Uploaded:Octoat 10:29AM PDT File size:12. The Universal add-on has been created to cover the devices with no dedicated add-on in terms of remote control compatibility and to allow you to remotely control these devices. In case there is an add-on available for the Android device you want to control remotely using the QuickSupport or Host app, the device will ask you to download the add-on, which will allow you to remote control the device. You will find additional information regarding this topic in our Knowledge Base article: Supported manufacturers for remotely controlling Android devices. This is because not all Android device manufacturers are/ were compatible with our remote control solution, as a tailor-made add-on is required for each device/manufacturer. This device supports screen sharing only. This article applies to TeamViewer users using the QuickSupport or Host App to control Android devices running Android 7 or newer remotely.
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